ProtectUK publication date
What to do in the event of a terrorist attack. Guidance issued by Counter Terrorism Policing for members of the public.
Video file

In the unlikely event of a terrorist attack, remember to follow RUN HIDE TELL – guidance which can be applied to many situations and places.  




  • escape if you can

  • consider the safest options

  • is there a safe route? RUN, if not HIDE

  • can you get there without exposing yourself to greater danger?

  • insist others leave with you, but don’t let their indecision slow you down

  • leave belongings behind

  • do not attempt to film the incident. RUN




If you cannot RUN, HIDE:

  • find cover from gunfire

  • if you can see the attacker, they may be able to see you. Cover from view does not mean you are safe. Bullets can go through glass, brick, wood and metal. You must still HIDE, even if you are behind a locked door

  • find cover from gunfire behind substantial brickwork or heavy reinforced walls

  • be aware of exits

  • try not to get trapped

  • be quiet, silence your phone and turn off vibrate

  • lock and barricade 

  • move away from the door




When it is safe to do so, TELL by calling 999 

What do the police need to know? If you cannot speak or make a noise, listen to the instructions given to you by the call taker:

  • nature of the incident – what is happening?

  • location – where is the incident taking place? Give an address or general location

  • suspects – where are the suspects?

  • direction – where did you last see the suspects?

  • descriptions – describe the attacker, numbers, features, clothing, weapons etc.

  • further information – casualties, type of injury, building information, entrances, exits, hostages etc.

  • stop other people entering the building if it is safe to do so

Asset Name  Description Download
RUN HIDE TELL Leaflet Printable Leaflet to advise in an event of a terrorist attack PDF
RUN HIDE TELL Video Video to explain the steps to take in an event of a terrorist attack Video
Run Hide Tell
What to do in an attack
Call 999